All Systems Operational
Our platform is continuously monitored for outages, slowdowns, or other issues. Should there be any interruptions in service, we'll provide status updates here.

User Sign in and Authentication




Operational

Printing




Operational

Workstation




Operational

Workstation Cloud Services




Operational

HP MFP Cloud Connector




Operational

KM MFP Cloud Connector (Alpha)




Operational

Admin Web Console




Operational

External APIs




Operational

Cloud Infrastructure




Operational

Cloud Services




Operational

1

Upcoming Maintenances

2

Incidents Last 30 Days

7

Maintenances Last 30 Days

Scheduled Maintenance

Pharos Cloud Infrastructure DeploymentPlanned Maintenance

Schedule

October 11, 2024 10:00PM - October 12, 2024 5:00AM EDT
October 12, 2024 2:00AM - October 12, 2024 9:00AM UTC

Components

User Sign in and Authentication, Printing, Admin Web Console, External APIs, Cloud Infrastructure, Cloud Services

Locations

Pharos Cloud

Description

An Pharos Cloud infrastructure deployment is set for Friday, October 11th, from 10:00 PM EST to Saturday, October 12th, at 5:00 AM EST to update our cloud infrastructure. During the majority of this maintenance window, user printing and access to the Administrator Portal are expected to remain unaffected. However, there will be a 15-minute outage towards the end of the maintenance period, around 4:30 AM EST, after which the system will be fully operational again. Thank you for your understanding and cooperation as we work to improve our services.

History (Last 7 days)

Pharos Cloud Hotfix DeploymentPlanned Maintenance

Description

A Pharos Cloud hotfix deployment is scheduled for Sunday, September 29 from 10:30-10:45 M EST to improve system stability. Neither user printing nor access to the Administrator Portal are anticipated to be impacted. Thank you for your understanding and cooperation as we work to improve our services.


Components

Cloud Services


Locations

Pharos Cloud


Schedule

September 29, 2024 10:30PM - September 29, 2024 10:45PM EDT
September 30, 2024 2:30AM - September 30, 2024 2:45AM UTC


September 29, 2024 10:38PM EDT
September 30, 2024 2:38AM UTC
[Update] Maintenance concluded successfully.

September 29, 2024 10:30PM EDT
September 30, 2024 2:30AM UTC
[Update] Maintenance beginning.