All Systems Operational
Our platform is continuously monitored for outages, slowdowns, or other issues. Should there be any interruptions in service, we'll provide status updates here.

User Sign in and Authentication




Operational

Printing




Operational

Workstation




Operational

Workstation Cloud Services




Operational

HP MFP Cloud Connector




Operational

KM MFP Cloud Connector (Alpha)




Operational

Admin Web Console




Operational

External APIs




Operational

Cloud Infrastructure




Operational

Cloud Services




Operational

0

Upcoming Maintenances

1

Incidents Last 30 Days

8

Maintenances Last 30 Days

History (Last 7 days)

Pharos Cloud Hotfix DeploymentPlanned Maintenance

Description

A Pharos Cloud hotfix deployment is scheduled for Sunday, September 8 from 11:30-11:45 PM EST to improve system stability. Neither user printing nor access to the Administrator Portal are anticipated to be impacted.


Components

User Sign in and Authentication, Cloud Services


Locations

Pharos Cloud


Schedule

September 8, 2024 11:30PM - September 8, 2024 11:45PM EDT
September 9, 2024 3:30AM - September 9, 2024 3:45AM UTC


September 8, 2024 11:38PM EDT
September 9, 2024 3:38AM UTC
[Update] Maintenance concluded successfully.

September 8, 2024 11:30PM EDT
September 9, 2024 3:30AM UTC
[Update] Maintenance beginning.
Pharos Cloud Infrastructure Deployment Planned Maintenance

Description

A Pharos Cloud infrastructure deployment is scheduled for Sunday, September 8 from 5:00-6:00 PM EST to update our cloud infrastructure. Neither user printing nor access to the Administrator Portal are anticipated to be impacted.


Components

Cloud Infrastructure


Locations

Pharos Cloud


Schedule

September 8, 2024 5:00PM - September 8, 2024 6:00PM EDT
September 8, 2024 9:00PM - September 8, 2024 10:00PM UTC


September 8, 2024 7:04PM EDT
September 8, 2024 11:04PM UTC
[Update] Maintenance concluded.

September 8, 2024 5:00PM EDT
September 8, 2024 9:00PM UTC
[Update] Maintenance beginning.
External/Reporting API InterruptionDegraded Performance

Incident Status

Degraded Performance


Components

External APIs


Locations

Pharos Cloud



September 8, 2024 7:02PM EDT
September 8, 2024 11:02PM UTC
[Resolved] Reporting API is available again.

September 8, 2024 5:47PM EDT
September 8, 2024 9:47PM UTC
[Identified] An issue affecting the external/reportingAPI capabilities of Pharos Cloud has been identified and is currently being investigated.