All Systems Operational
Our platform is continuously monitored for outages, slowdowns, or other issues. Should there be any interruptions in service, we'll provide status updates here.

User Sign in and Authentication




Operational

Printing




Operational

Workstation




Operational

Workstation Cloud Services




Operational

HP MFP Cloud Connector




Operational

KM MFP Cloud Connector (Alpha)




Operational

Admin Web Console




Operational

External APIs




Operational

Cloud Infrastructure




Operational

Cloud Services




Operational

0

Upcoming Maintenances

0

Incidents Last 30 Days

4

Maintenances Last 30 Days

History (Last 7 days)

Description

A Pharos Cloud maintenance window to deploy a new Cloud Connector is scheduled to begin at 8:00 PM ET on Tuesday, March 26. Users may experience a brief interruption as the updates are implemented, in which case Pharos recommends retrying the action.


Components

Printing, HP MFP Cloud Connector, KM MFP Cloud Connector (Alpha), Cloud Services


Locations

Pharos Cloud


Schedule

March 26, 2024 8:00PM - March 26, 2024 9:00PM EDT
March 27, 2024 12:00AM - March 27, 2024 1:00AM UTC



March 26, 2024 8:54PM EDT
March 27, 2024 12:54AM UTC
[Update] A Pharos Cloud maintenance window to deploy a new Cloud Connector service completed successfully.

March 26, 2024 8:00PM EDT
March 27, 2024 12:00AM UTC
[Update] A Pharos Cloud maintenance window to deploy a new Cloud Connector service is beginning now.

Description

We will be conducting routine infrastructure updates to our cloud infrastructure. This process will be carried out at Mon 25 March 12:15-12:45 AM EST. We do not anticipate any service disruptions during this time. Should you encounter any issues, please attempt to retry or reload the service. If the problem persists, kindly reach out to our support team through your usual communication channels for assistance. We appreciate your understanding and cooperation as we work to enhance our services.


Components

User Sign in and Authentication, Printing, Admin Web Console, External APIs, Cloud Infrastructure, Cloud Services


Locations

Pharos Cloud


Schedule

March 25, 2024 12:15AM - March 25, 2024 12:45AM EDT
March 25, 2024 4:15AM - March 25, 2024 4:45AM UTC



March 25, 2024 12:27AM EDT
March 25, 2024 4:27AM UTC
[Update] Maintenance concluded successfully.

March 25, 2024 12:14AM EDT
March 25, 2024 4:14AM UTC
[Update] Maintenance beginning.

Description

A Pharos Cloud infrastructure deployment is scheduled for Sunday, March 24 from 10:00-11:00 PM EST to improve system stability. Neither user printing nor access to the Administrator Portal are anticipated to be impacted. The following issues are addressed: - Improved autoscaling support for cloud services to adjust better to increases in load.


Components

Cloud Infrastructure, Cloud Services


Locations

Pharos Cloud


Schedule

March 24, 2024 10:00PM - March 24, 2024 11:00PM EDT
March 25, 2024 2:00AM - March 25, 2024 3:00AM UTC



March 24, 2024 11:11PM EDT
March 25, 2024 3:11AM UTC
[Update] Maintenance concluded successfully.

March 24, 2024 10:00PM EDT
March 25, 2024 2:00AM UTC
[Update] Maintenance beginning.