All Systems Operational
Our platform is continuously monitored for outages, slowdowns, or other issues. Should there be any interruptions in service, we'll provide status updates here.

User Sign in and Authentication




Operational

Printing




Operational

Workstation




Operational

Workstation Cloud Services




Operational

HP MFP Cloud Connector




Operational

KM MFP Cloud Connector (Alpha)




Operational

Admin Web Console




Operational

External APIs




Operational

Cloud Infrastructure




Operational

Cloud Services




Operational

3

Upcoming Maintenances

0

Incidents Last 30 Days

10

Maintenances Last 30 Days

Scheduled Maintenance

Pharos Cloud Infrastructure Deployment Planned Maintenance

Schedule

November 23, 2024 10:00PM - 11:00PM EST
November 24, 2024 3:00AM - 4:00AM UTC

Components

Cloud Infrastructure

Locations

Pharos Cloud

Description

A Pharos Cloud infrastructure deployment is scheduled for Saturday, November 23 from 10:00-11:00 PM EST to test updates to our cloud infrastructure. Though not expected, there may be brief periods of unanticipated loss of access to user printing or the Administrator Portal. If this occurs service will be restored quickly. Thank you for your understanding and cooperation as we work to improve our services.
Pharos Cloud Infrastructure Deployment Planned Maintenance

Schedule

November 30, 2024 10:00PM - December 1, 2024 12:00AM EST
December 1, 2024 3:00AM - December 1, 2024 5:00AM UTC

Components

Cloud Infrastructure

Locations

Pharos Cloud

Description

A Pharos Cloud infrastructure deployment is scheduled for Saturday, November 30 from 10:00 PM - 12:00 AM EST to test updates to our cloud infrastructure. Though not expected, there may be brief periods of unanticipated loss of access to user printing or the Administrator Portal. If this occurs service will be restored quickly. Thank you for your understanding and cooperation as we work to improve our services.
Pharos Cloud Infrastructure Deployment Planned Maintenance

Schedule

December 9, 2024 2:00PM - 4:00PM EST
December 9, 2024 7:00PM - 9:00PM UTC

Components

Cloud Infrastructure

Locations

Pharos Cloud

Description

A Pharos Cloud infrastructure deployment is scheduled for Monday, December 9 from 2:00-4:00 PM EST to test updates to our cloud infrastructure. Though not expected, there may be brief periods of unanticipated loss of access to user printing or the Administrator Portal. If this occurs service will be restored quickly. Thank you for your understanding and cooperation as we work to improve our services.

History (Last 7 days)

Pharos Cloud Product DeploymentPlanned Maintenance

Description

A Pharos Cloud product deployment is scheduled for Sunday, November 17 from 8:30-8:45 PM EST to deploy a feature update. Neither user printing nor access to the Administrator Portal are anticipated to be impacted. Thank you for your understanding and cooperation as we work to improve our services.


Components

User Sign in and Authentication, Admin Web Console, Cloud Services


Locations

Pharos Cloud


Schedule

November 17, 2024 8:30PM - November 17, 2024 8:45PM EST
November 18, 2024 1:30AM - November 18, 2024 1:45AM UTC


November 17, 2024 8:43PM EST
November 18, 2024 1:43AM UTC
[Update] Maintenance concluded successfully.

November 17, 2024 8:30PM EST
November 18, 2024 1:30AM UTC
[Update] Maintenance beginning.
Pharos Cloud Infrastructure Deployment Planned Maintenance

Description

A Pharos Cloud infrastructure deployment is scheduled for Sunday, November 17 from 3:00-4:00 PM EST to update our cloud infrastructure. Neither user printing nor access to the Administrator Portal are anticipated to be impacted. Thank you for your understanding and cooperation as we work to improve our services.


Components

Cloud Infrastructure


Locations

Pharos Cloud


Schedule

November 17, 2024 3:00PM - November 17, 2024 4:00PM EST
November 17, 2024 8:00PM - November 17, 2024 9:00PM UTC


November 17, 2024 4:01PM EST
November 17, 2024 9:01PM UTC
[Update] Maintenance completed.

November 17, 2024 3:00PM EST
November 17, 2024 8:00PM UTC
[Update] Maintenance starting.
Pharos Cloud Infrastructure Deployment Planned Maintenance

Description

A Pharos Cloud infrastructure deployment is scheduled for Saturday, November 16 from 10:00-10:30 PM EST to test updates to our cloud infrastructure. Though not expected, there may be brief periods of unanticipated loss of access to user printing or the Administrator Portal. If this occurs service will be restored quickly. Thank you for your understanding and cooperation as we work to improve our services.


Components

Cloud Infrastructure


Locations

Pharos Cloud


Schedule

November 16, 2024 10:00PM - November 16, 2024 10:30PM EST
November 17, 2024 3:00AM - November 17, 2024 3:30AM UTC


November 16, 2024 10:30PM EST
November 17, 2024 3:30AM UTC
[Update] Maintenance concluded.

November 16, 2024 10:00PM EST
November 17, 2024 3:00AM UTC
[Update] Maintenance beginning.