All Systems Operational
Our platform is continuously monitored for outages, slowdowns, or other issues. Should there be any interruptions in service, we'll provide status updates here.

User Sign in and Authentication




Operational

Printing




Operational

Workstation




Operational

Workstation Cloud Services




Operational

HP MFP Cloud Connector




Operational

KM MFP Cloud Connector (Alpha)




Operational

Admin Web Console




Operational

External APIs




Operational

Cloud Infrastructure




Operational

Cloud Services




Operational

1

Upcoming Maintenances

0

Incidents Last 30 Days

6

Maintenances Last 30 Days

Scheduled Maintenance

Schedule

November 2, 2024 10:00PM - 11:00PM EDT
November 3, 2024 2:00AM - 3:00AM UTC

Components

User Sign in and Authentication, Admin Web Console, External APIs, Cloud Infrastructure

Locations

Pharos Cloud

Description

A scheduled maintenance for Pharos Cloud will begin at 10:00 PM ET on Saturday, November 2, and is expected to last approximately 1 hour. During this time, user printing and access to the administrator portal should remain mostly unaffected. However, there will be a brief 10-minute outage for the administrator portal near the end of the maintenance window, around 11:00 PM ET. Afterward, full system functionality will be restored. Secure release printing will not be impacted at any point during the maintenance period. Thank you for your understanding and cooperation as we work to improve our services.

History (Last 7 days)

Description

A Pharos Cloud product deployment is scheduled for Tuesday, October 22 from 9:30-10:00 PM EST to deploy a feature update. Neither user printing nor access to the Administrator Portal are anticipated to be impacted. Thank you for your understanding and cooperation as we work to improve our services.


Components

User Sign in and Authentication, Cloud Services


Locations

Pharos Cloud


Schedule

October 22, 2024 9:30PM - October 22, 2024 10:00PM EDT
October 23, 2024 1:30AM - October 23, 2024 2:00AM UTC



October 22, 2024 9:42PM EDT
October 23, 2024 1:42AM UTC
[Update] Maintenance concluded successfully.

October 22, 2024 9:31PM EDT
October 23, 2024 1:31AM UTC
[Update] Maintenance beginning.