All Systems Operational
Our platform is continuously monitored for outages, slowdowns, or other issues. Should there be any interruptions in service, we'll provide status updates here.

User Sign in and Authentication




Operational

Printing




Operational

Workstation




Operational

Workstation Cloud Services




Operational

HP MFP Cloud Connector




Operational

KM MFP Cloud Connector (Alpha)




Operational

Admin Web Console




Operational

External APIs




Operational

Cloud Infrastructure




Operational

Cloud Services




Operational

2

Upcoming Maintenances

1

Incidents Last 30 Days

7

Maintenances Last 30 Days

Scheduled Maintenance

Pharos Cloud Product DeploymentPlanned Maintenance

Schedule

October 15, 2025 10:00PM - 10:15PM EDT
October 16, 2025 2:00AM - 2:15AM UTC

Components

Cloud Services

Locations

Pharos Cloud

Description

A Pharos Cloud product deployment is scheduled for Wednesday, October 15 from 10:00-10:15 PM EST to deploy feature updates. Neither user printing nor access to the Administrator Portal are anticipated to be impacted. Thank you for your understanding and cooperation as we work to improve our services.
Pharos Cloud Infrastructure Deployment Planned Maintenance

Schedule

November 15, 2025 10:00PM - 11:30PM EST
November 16, 2025 3:00AM - 4:30AM UTC

Components

User Sign in and Authentication, Printing, Admin Web Console, External APIs, Cloud Infrastructure

Locations

Pharos Cloud

Description

A Pharos Cloud infrastructure deployment is scheduled for Saturday, November 15 from 10.00-11.30 PM EST to update our cloud infrastructure. During most of this maintenance window, user printing and Administrator Portal access will remain available. However, a brief 3-minute disruption affecting Secure Release and the Administrator Portal is expected towards the end of the maintenance period. Once the maintenance is complete, all systems will be fully operational. Thank you for your understanding and cooperation as we work to improve our services.

History (Last 7 days)

Pharos Cloud Hotfix DeploymentPlanned Maintenance

Description

A Pharos Cloud hotfix deployment is scheduled for Friday, October 10 from 3:10-3:15 PM EST to improve system stability. This includes a fix for on-premise Local Connector card swipe handling. Neither user printing nor access to the Administrator Portal are anticipated to be impacted. Thank you for your understanding and cooperation as we work to improve our services.


Components

Printing


Locations

Pharos Cloud


Schedule

October 10, 2025 3:10PM - October 10, 2025 3:15PM EDT
October 10, 2025 7:10PM - October 10, 2025 7:15PM UTC


October 10, 2025 3:11PM EDT
October 10, 2025 7:11PM UTC
[Update] Maintenance concluded successfully.

October 10, 2025 3:10PM EDT
October 10, 2025 7:10PM UTC
[Update] Maintenance beginning.
Pharos Cloud Product DeploymentPlanned Maintenance

Description

A Pharos Cloud product deployment is scheduled for Tuesday, October 7 from 10:00-10:15 PM EST to deploy feature updates. Neither user printing nor access to the Administrator Portal are anticipated to be impacted. Thank you for your understanding and cooperation as we work to improve our services.


Components

Admin Web Console, Cloud Services


Locations

Pharos Cloud


Schedule

October 7, 2025 10:00PM - October 7, 2025 10:15PM EDT
October 8, 2025 2:00AM - October 8, 2025 2:15AM UTC


October 7, 2025 10:18PM EDT
October 8, 2025 2:18AM UTC
[Update] Maintenance concluded successfully.

October 7, 2025 10:00PM EDT
October 8, 2025 2:00AM UTC
[Update] Maintenance beginning.